Freight Team Associate

Overnight Freight Team Associates are responsible for stocking products/merchandise and organizing the sales floor to create a pleasant and safe shopping environment.

Key Responsibilities:

Handling Merchandise

• Stocking merchandise onto shelves to achieve 100% in stock.

• Packing-out and packing-down merchandise as directed.

• Merchandising new items and promotions.

• Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.

• Maintaining and organizing overheads (E.G., striping overheads).

• Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.

• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.

• Ensure customers are able to move through the aisles easily and safely.

• Follows all Safety and Loss Prevention Policies and Procedures.

Competencies:

• Action Oriented

• Communicates Effectively

• Customer Focus

• Drives Results

Skills:

• Interpersonal skills

• Organizational skills

Direct Manager/Direct Reports:

• Freight Team Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

• Climbing Ladders – ability to climb a ladder, up to the height of 12 – 16 feet, to obtain or stock merchandise

Hybrid Work:

• Dependent

Working Conditions:

• Working within a flexible schedule that includes overnight shift and may include evening and weekends.

• Warehouse environment that can be dusty and noisy.

• Passing forklifts emit gas fumes.

• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• Knowledge of operating reach trucks, forklifts and order picker machines an asset