Sr. Program Manager to lead a digital web/marketing technology project for a major insurance client – 5188

Position: Sr. Program Manager to lead a digital web/marketing technology project for a major insurance client – 5188

Duration: 12 months with possible extension

Location: Hybrid Toronto/Waterloo

Job ID: 5188

About the role:

Reporting to the Director – Agile Delivery within Marketing Technology (DBTS), the IT Program Manager/Agile Delivery Manager will be responsible for managing the execution and delivery of a large multi-year program spanning global business groups and with a high degree of visibility with senior leadership.

Must Haves:

• 8+ yrs exp as a Program Manager leading large complex IT initiatives and programs with budgets of $1-5M+
• Agile/Scaled Agile experience
• Marketing Technology & Digital Web technology experience
• Web architecture, user experience, and web design principles – i.e Digital Web and Marketing technologies, front-end development, Web Accessibility, SEO, Search, Website Analytics
• Adobe Experience Manager (CMS/Design System); Marketing Technology, Web/Frontend technologies and concepts (Bootstrap, React)
• Jira/Confluence

Nice to Haves:

• Financial/Insurance experience

Responsibilities:

• Program Delivery Management of complex global system/application
• Program planning & execution
• Budget/Resource/Financials management, stakeholder communications, risk management
• Ensure program momentum by owning, driving, and championing through quality execution, clear decision making, and providing visibility on progress and gaps
• Produce and manage program roadmap & milestones, status reports, steering decks, resource plan and budget
• Oversee the deliverables of agile work streams to coordinate and communicate scope, approach, goals, synchronization of milestones, interdependences, governance, and overarching change management
• Develop team rapport and client relationships by providing excellent communication and successful program execution and delivery
• Quickly earn the trust of sponsors and key stakeholders, mobilize, motivate and lead teams and set direction and approach
• Communicate findings and recommendations succinctly in a logical and coherent storyline that facilitates productive program discussions and decision making
• Anticipate threats to team progress and proactively engage stakeholders and leadership to address issues, prioritize projects, and achieve objectives
• As program scope and requirements will continue to evolve during execution, your ability to successfully manage changes, risks, issues and actions is critical to success
• Your teams and clients may be located across multi-site and time zones, so you will need to be flexible and adaptable in managing these needs

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