Manager, Global Clinical Operations (GCO) Learning & Training, Learning and Instructional Design

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Description

Johnson and Johnson is recruiting for a Manager, Global Clinical Operations (GCO) Learning & Training, Learning and Instructional Design located in Titusville, NJ; Raritan, NJ; Spring House, PA; Beerse, Belgium; High Wycombe, United Kingdom; Toronto, Ontario Canada; Wuhan, China; Tokyo, Japan; Seoul, South Korea; New South Wales, Australia; Singapore, Singapore; Milan, Italy; Vienna, Austria; Torokbalint, Hungary; Issy Les Moulineaux, France; Neuss, Germany; Madrid, Spain; Warsaw, Poland; Espoo, Finland; Breda, Netherlands; Barcarena, Portugal; Stockholm Sweden; Zug, Switzerland; Sao Paulo, Brazil; Mexico City, Mexico; or Buenos Aires, Capital Federal, Argentina. Remote work options may be considered on a case-by-case basis and if approved by the Company.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Clinical Trial Learning & Training (CTL&T) organization develops and implements training strategy and design for clinical trial training and for GCO functional role-based global onboarding programs. This includes determining training needs, developing, and implementing strategic learning initiatives, and using resources to deploy the training plan. CTLT delivers impactful learning and training programs that address gaps and build capabilities to meet future needs while ensuring compliance with relevant Regulations, Standards, and Good Clinical Practice. The organization aims to enhance the effectiveness of learning for those conducting clinical trial activities, improve site engagement/satisfaction and enhance preparedness of GCO roles that support portfolio services.

The Manager, GCO Learning & Training [Learning and Instructional Design] creates, defines, and drives learning strategy, techniques, and process capabilities to enable industry leading approach for training of GCO clinical trial teams and sites. This includes creating and enhancing functional role-based training programs for best-in-class training across the globe. Designing tailored study-specific training programs, that includes oversight of content development, managing projects, managing vendors, measuring learning effectiveness & process efficiency, engaging partners, and learners.

Activities include project management and acting as the primary point of contact for external vendors involved in content creation. Partnering closely with CTL&T colleagues, other applicable Subject Matter Experts (SME), and collaborators (internal and external) to conduct learning needs assessment to ensure training design will deliver expected outcomes. Contributing to other key initiatives within CTL&T.

Key Responsibilities:

• Understand intended training roles and skills to connect training content and approaches to delivery as part of onboarding and development activities of trainees.
• Support the design, development, deployment, and administration of training programs that support internal business objectives.
• Facilitate the overall training needs assessment with various teams to define training plans with clear learning objectives.
• Establish a systematic approach to learning, using available resources to design, develop and deploy value-added training solutions based on problem solving analysis.
• Design and develop innovative, comprehensive curriculums applying advanced design/development techniques and principles of adult learning theory.
• Identify, oversee, and partner with external vendors and developers when needed.
• Provide consultation guidance, feedback, and support to Subject Matter Experts through the course design process including analysis, design, development, implementation, and evaluation to produce high-quality training materials.
• Support CTL&T representatives to develop high quality solutions using fit for purpose training techniques including guidance for effective organization of content and opportunities for interactivity.
• Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement.
• Provide guidance, co-create or design plans for training materials, participant guides, facilitator guides, job aids and performance support tools for all training materials and evaluation strategies.
• Manage multiple learning projects and potential to manage an internal or external team of learning professionals required to design and deliver learning solutions.
• Expand knowledge of required tools and techniques through independent study, on-the-job training, and formal training
• Maintain knowledge of industry trends, advancements, training design, innovative training techniques, evaluation processes and technologies
• Coach and mentor peers within the CTL&T organization in the principles of adult learning, new learning capabilities and services, and training strategies. Foster a culture of continuous learning and development.

Qualifications

Education:

• A minimum of a Bachelor’s degree is required, preferably in Instructional Design, Training, Instructional Technology, or Education. An advanced degree in Instructional Design or a related field of study is preferred.

Experience and Skills:

Required:

• A minimum of 8+ years of business experience working in education and/or a design and development role is required.
• Experience creating consultative business partnerships and leading large-scale training initiatives is required.
• Excellent leadership, collaboration, organizational, interpersonal and verbal/written communication skills are required.
• Effective consulting and influencing skills, a track record of developing solid relationships with internal clients, problem solving skills, and strong project management and vendor management skills and ability to manage multiple priorities is required.
• Experience with one or more of the following training delivery methods is required: e-learning, virtual, or mobile.
• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs is required.
• Ability to apply instructional design theories and adult learning principles in the design and development of blended learning approaches and solutions is required.
• Must be customer focused and can lead training process, continuous improvement and learner engagement initiatives from an internal lens of time, cost, and quality and through an external lens of our Clinical Trial Investigators.
• Must be proactive, and willing to challenge the status quo.
• Ability to manage change positively and sees change as an opportunity to improve processes and tools is required.
• Ability to use data driven approach to drive training needs analysis and overall effectiveness with internal customers is required.
• Familiarity with content authoring tools and software, such as Articulate 360, Camtasia, MS Office is required.

Preferred:

• Pharmaceutical industry or medical experience is preferred.
• Experience with organizational change management is preferred.
• Strong understanding of the ADDIE and SAM models for instructional design, Learning Management Systems and SCORM standards is preferred.

Other:

• Demonstrates a strong track record of leading by example across various levels in their current organization.
• Embodies Johnson & Johnson Credo Values.
• Ability to adhere to the guidelines of Health Care Compliance.
• Demonstrate a continuous improvement mentality.
• Represent Johnson & Johnson on industry networks.

The anticipated base pay range for this position is $113,000 to $195,500.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time – up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time – up to 40 hours per calendar year
• Additional information can be found through the link below.

https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

This job posting is anticipated to close on 11/12/2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.