Securities Finance Client Management, AVP

Who we are looking for

State Street’s North American presence in securities lending goes back nearly five decades. In that time we have built a long and enviable list of clients, spanning the very top tier of asset owners, pension funds, insurance companies, mutual funds, endowments, and sovereign entities. This very experienced, and highly-functioning group is responsible for nearly 60% of the revenue in our Agency Lending program. As such, ensuring that our client-facing organization is operating smoothly and delivering for our clients is of paramount importance.

About the Opportunity

The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

You will be responsible for leading the sales and client management strategy for our institutional investor clients across the Financing Solutions product suite, inclusive of State Street’s Agency Lending, Enhanced Custody, Alternative Financing Solutions businesses. You will be focused primarily on the Canadian market.

What you will be responsible for

As Security Finance Client management , AVP you will:

• Actively support and foster strategic Financing Solutions client relationships in Canada by helping the team to manage client inquiries and monitor client performance, mainly involving the Agency Lending business, and participating in internal and external meetings.
• Help in the preparation and development of sales opportunities in collaboration with our Global Services and Sector Sales colleagues via RFPs and other sources. Also work with current client base on new-from-existing expansion opportunities, including Agency Lending parameter expansion and cross-sell opportunities within Securities Finance, as well as client-optimization in terms of improving client margins.
• Oversee support staff and daily functions to ensure timely responses to client inquiries, resolution of issues, and program compliance with clients’ contractual parameters.
• Work internally with Client Management team to assist in client prospecting, revenue and profitability estimates, short-term project, and client presentations.
• As well as other ad hoc requests.

What we value

These skills will help you succeed in this role:

• While the successful applicant does not have direct client responsibilities, they will be expected to interact with clients regularly;

• Work closely with internal stakeholders and support groups;

• Understand securities lending market dynamics, anticipate any potential client impact, engage with and manage clients accordingly;

• Knowledge of the Securities Finance industry, particularly in Sales and Relationship Management

• Knowledge of core products: Agency Lending, Prime Services, Alternative Financing, and Peer-to-Peer Repo

• Familiarity with the Mutual Fund and Pension Fund industries

• Understanding of roles in the financial field, such as: Relationship Management, Trading, Risk, Compliance & Reporting

• Have fluency in relevant securities lending agreements, especially the Securities Lending Authorization Agreement

• Mindset of innovation, collaboration, and a spirit of risk-excellence

Education & Preferred Qualifications

• 5+ years of financial services experience

• 5+ years of securities lending experience

• At least 2-5 years of client-facing experience

• Clear communication is essential – excellent speaking and writing skills are a must

• Ability of foster strong internal and external relationships

• Highly organized

• Strong sense of client ownership and responsibility

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

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