Hotel Receptionist
Homewood Suites by Hilton Mont-Tremblant Resort
As an employee, here are the benefits and privileges offered to you by the Homewood Suites by Hilton, Mont-Tremblant:
- Discounts in our hotel chain (Hilton Hotels, Embassy Suites, DoubleTree, Canopy…)
- Employer’s RRSP contribution
- A group insurance plan
- Various employee recognition programs
- Various training programs
- The opportunity to take on new challenges and grow your career across North America
- Discounts on food on site
- Free uniforms
Duties and responsibilities
- Checks guests in and out in an efficient and professional manner.
- Assigns rooms appropriately (rates, special requests, etc.).
- Takes, changes or cancels reservations and notes special requests. Informs guests of hotel policies.
- Takes a proactive approach to handling guest concerns/issues. Implements the service gap recovery plan.
- Exchanges information regarding unit status, VIP’s, priorities, early or extended departures with housekeeping