Operations Supervisor

The Opportunity

Manage achievement of the strategic and operational objectives of the branch. Lead Branch activities with a hands-on approach, completing and handling a variety of responsibilities to meet required objectives, as well as, overseeing the development and management of branch personnel

The Role

• Maintain operation procedures and oversee daily operations of assigned branches & Branch Operations Leads, in all areas including, but not limited to inventory maintenance, shipping and receiving, purchasing, facilities management and financial accounting functions.
• Ensure inventory levels are correct and appropriate, allowing the branch to meet customer needs while satisfying inventory level requirements.
• Ensure the timely shipment and receipt of incoming and outgoing goods. Ensure that required parts, products and materials are available and, when required
• Ensure freight guideline compliance as it relates to Routing Guides, Monthly Cost Review and Corrective Action, to manage freight cost in line with target freight percent of sales
• Ensure timely provision of facilities services to assigned branches; Work with WIC Facilities Rep on facility moves/add/changes in line with established procedures
• Ensure all financial/ accounting functions are accurate and handled properly such as ensuring appropriate sales cut-off, receiving cut-off, approval and reporting of expenses
• Implement and ensure compliance with Health & Safety, and ISO policies and legislation.
• Ensure purchase orders sales orders are entered appropriately, filed and outstanding orders followed up with sales team and buyers.
• Respond to and troubleshoot errors, challenges and problems by analyzing internal and external environment, implementing solutions to mitigate risks and ensure branch success.
• Coach and manage all branch staff, including contractors, while maintaining a harmonious and cohesive environment and complying with company processes and procedures.
• Report, analyze & implement corrective action related to key performance indicators to the staff so that output may be measured and evaluated.
• Ensure that employees are provided timely and constructive feedback as well as training to perform their job effectively.
• Operational Reporting. Assist with the preparation of and commit to the implementation of annual budgets and forecasts.. Liaise with required departments regarding monthly/weekly reporting (inventory, daily orders, back orders, accounts receivable/payable, etc.).
• Defines objectives and provide guidance to ISR teams while acting as a liaison between upper and lower sales levels

The Candidate

Education: Post-secondary education from a technical college, trade school or university

Work Experience: Minimum of 5 years related experience in a sales support role in an industrial field with 3 years in a supervisory capacity

Knowledge: Knowledge of industrial parts (Process filtration/pumps)

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• 100% employer paid medical and dental benefits with no waiting period for eligibility.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program and more.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

Together we get more done.