Care Manager

Looking for an exciting opportunity to lead and inspire passionate teams working in the challenging field of outpatient addiction care? The Edmonton Opioid Disorder & Enhanced Addiction Clinic (ODEAC) is looking for a Care Manager (CM). The successful candidate reports to the Program Manager of Recovery Services in the Housing, Recovery, & Young Adult Services portfolio. Located at the 106 St Building, you will have operational oversight of ODEAC services located at or out of the clinic, including the Narcotic Transition Services, Opioid Dependency Program, and Enhanced Addiction Medicine/Psychiatry service. You will provide leadership, oversight, support to staff and will closely collaborate with physician leadership on the direction of program and clinical services. In addition to operational leadership, you will strategically manage financials and HR in collaboration with program leadership. Applying best evidence informed practice and using a continuous quality improvement approach, you will ensure services delivered meet the needs of clients, stakeholders and promote growth and development of staff. As Mental Health and Addiction services are provided along a continuum, the CM will ensure clear understanding of services available and develop excellent working relationships with stakeholders to ensure ODEAC fulfills its role in the continuum. Using information from multiple sources, you’ll monitor the efficiency and effectiveness of resource utilization and make changes within your scope and contribute to development of strategic initiatives in the broader system of care for those experiencing Opioid Use Disorder and other addictions. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Reporting to the Program Manager, the Care Manager is responsible and accountable for providing direction, team leadership, planning, implementing and evaluating a range of Opioid Dependency and addiction services. They will contribute to the development of local and provincial level strategic goals and operationalizing them at a local level while adhering to fiscal realities, provincial policy and standards, legislation and best practice. The incumbent establishes protocols and linkages for service delivery, develops and maintains internal capacity and skill to meet service needs, provides management and leadership to interdisciplinary teams and builds/maintains solid working partnerships to achieve the goals of this position. The incumbent is responsible for managing human resources issues and conducting financial and budget processes. Developing and maintaining strong community relations to support strategic goals and to enhance capacity in the community falls within the responsibility of the manager. The Manager is responsible for the performance and results of staff within the area of responsibility. The Manager is responsible for building and maintaining rapport with stakeholders within the continuum of care. The manager will be part of an extended leadership team and will support colleagues in covering other parts of the portfolio as required. The successful candidate will develop in-depth knowledge of provincial policy, standards, legislation, and best practices. You will maintain current health care knowledge, with specific emphasis on information relevant to the client population served by the program and the staff working to meet those needs. You engage all disciplines and available resources to address and resolve specific issues and concerns.

Active registration with an applicable Alberta regulated health profession, or equivalent. A minimum of five (5) years of related experience in clinical practice is required. Two years of experience with demonstrated informal leadership competencies (e.g. participation on committees/projects, leading peers, consulting to management, conducting education, sitting on external boards, involvement with professional associations, etc.). Demonstrated competency in leading self, engaging others, achieving results, building relationships/coalitions and championing system change. Current Health Care Provider Level C CPR. Competency in computer software applications (MS Office, Windows 10), and site specific computer applications (e.g. Financial Management Systems – Oracles based, Connect Care). The incumbent will demonstrate a clear pattern of professional and personal development.

Baccalaureate Degree in a health-related field preferred (diploma may be considered). Five years of previous experience within a complex health care organization. Equivalencies of education and experience may be considered.

Recent experience working in the opioid use disorder, addictions, mental health field is an asset. Knowledge of recovery focused principals of care is also an asset. Excellent knowledge and experience of the various collective agreements (UNA, AUPE, HSAA) and working with applicable legislation is also a considerable asset.